Full Brand Management
To get the most out of our services, our clients use us to fully manage their eBay and/or Amazon channels. This gives us the ability to set the business up and selling quickly, effectively and successfully. The full brand management package is not a fixed package and can be added to or adjusted as per your requirement.
Below is a list of services that are most commonly used in the Full brand management package:
Consultancy
We can advise you on strategies, pricing and postage profiles so that your business is geared up to be a success on marketplaces such as eBay and Amazon.
Design & Build
One of the first tasks in a project is to design and install an eBay shop. Our design team has experience in designing and setting up almost 500 eBay stores across many categories including fashion, electronics, media and home & garden.
Photography
Our in-house photography department are skilled and experienced in shooting specifically for ecommerce. We have two dedicated studios where we can shoot on models, mannequins, still life and even 360 degree rotating images.
The full brand management service does not just stop at the above activities. We encourage clients to visit our offices at least once a quarter to meet and speak to the project managers and review the progress in previous quarters. We also ensure that we visit our clients to ensure that all parties are working cohesively towards agreed targets.
Fulfilment
Through the success of our retail business, My1stWish, we have built great relationships with storage companies, couriers as well as other related businesses and can pass on the expertise and cost savings to your business. We now work with companies purely for fulfilment alone such is the strength of this sector of our business.
Customer Services
Your business can leverage our expertise in marketplace customer service. We offer UK based phone support, over the phone over receiving service, returns management and email answering support too.
Reporting
The jewel in the Full brand management crown is our reporting. We offer many different types and depths of reporting. The reaction to the quality and insight of our reports has been immense with clients basing future purchase and marketing decisions upon these reports.
Contact us to find out more